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"Room was good, bathroom very clean"

"The room was clean no problems there. The key lock didn’t work on first room they sent us to. The next room they redid keys once and then when we returned from an event we went to the keys again didn’t work. So not sure what was going on with that."

"Breakfast good. Staff helpful parking easy clean rooms. "

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"Staff very friendly ! Everything great except breakfast !! Otherwise great place will come back sgain"

"Bad smells near the elevator"

"The facility was under construction however for the most part it was fine. The check in was exceptional and the room was nice. The handle on the bathroom door was not secured so when you tried to open it the knob came off in your hand. "

"The room smelled like smoke. Other than that it was a good stay"

"I stayed at Country Inn & Suites by Radisson in Lawrence, KS and had a very disappointing experience. The most serious issue was finding a cockroach in my room, which is completely unacceptable for any hotel. I reported this to the front desk right away, but no meaningful action was taken. I was not offered a room change, compensation, or a refund. The lack of response made the situation even more frustrating and gave the impression that cleanliness and guest concerns are not taken seriously. I understand that issues can occasionally happen, but how they are handled matters. In this case, the response fell far short of what I would expect. Because of this experience, I would not stay here again and would not recommend it to others. I hope management addresses these issues and improves both cleanliness and customer service. "